Sommelier Journal, June 15, 2010

IN SERVICE – Service with Style, Catherine Fallis MS, ACWP

Service technique is more than just presenting, opening, and pouring wine. Here are some tips on performing wine service with style. Body Movements and Presence: Guests pick up on things like the pace of your gait, the sweat on your brow, and the terseness of your conversation. Your presence needs to calm them and enhance their experience, no matter how stressed you are. Despite whatever insanity is taking place in the back of the house, onc…

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